If you are a fan of mobile apps you’ll love to use apps to access your banking services because they have many advantages. That is why Ecobank has joined many financial services providers to offer services through mobile apps. Even after downloading and installing the app on your smartphone, you may not be able to access its features until you activate the app.
How to activate Ecobank app.
The app is accessible on Google Play Store or Apple store for quick download. All it will cost you is only a few megabits. Activating the Ecobank app is a simple process that involves contacting the bank to register for digital banking, A User ID and password will be sent after which the customer can access the app and change the password too for security reasons. Without this process of activation, customers cannot use the app.
Finding the right app
There are hundreds of mobile apps on the Google Play Store and Apple store has many apps too so you have to be specific when searching for it. Preferably search the Ecobank app and see the options to select the correct app. Once you have tapped it, it will take some time to download and install depending on how fast your network connection can be. If you found the process to be quite easy at this stage, you’ll have little difficulty pulling through the others.
Apps do collect user information for various purposes but when it is the Ecobank app, be rest assured that your details won’t be used indiscriminately. Like other types of apps, the Ecobank app can be updated with new features to help serve you better. When such changes are made, you will be required to update your app to continue to use these features. Updating your app does not make your existing details obsolete. Rather, it enhances performance. All these changes and information gathering and storage are not affected without the consent of the user. During registration, users will be required to agree to the terms and conditions of the app. You can click to read the terms and conditions of use or contact the bank for more details on the terms and conditions, especially on your privacy and personal data.
The Ecobank Mobile app
The app allows you to do all your financial transactions such as sending and receiving money and making payments such as bills payment and transfers among others. Users will also have access to check their account balances and access other banking services. The primary purpose of the app is to make banking services a lot easy to access by their teeming customers because the influence and client base of Ecobank span through Africa.
Steps
1. Activation
Register at any Ecobank branch by filling out a form that entitles you to the app service. This activation will give you access to use the bank’s digital banking services.
2. Click on new user to register.
After downloading the Ecobank app, you may want to see the feature in the app but don’t be in a hurry. Existing users can also download and make use of the Ecobank app but as a first-time user, you need to register to use it.
3. SMS
After registering on the app, an SMS with a 6-digit code will be sent to you. The six-digit code is your password to access the app. After accessing it you can change your password again to a six-digit pin of your choice. But ensure that you use the password within a short time.
Who can use the Ecobank app
1. Customers
To enjoy the numerous benefits of using the Ecobank app, you first need to be a customer of the bank. Open an account online or visit any of the bank’s branches to create an account. Don’t forget to register for digital banking to enable the use of the app because even those that already have Ecobank accounts need to register to get their apps activated.
2. Smartphone users
Apps can be used on smartphones or Apple devices. Customers that do not use smartphones or apple devices cannot use the app because aside from being a digitally operated service, the app requires some level of digital knowledge to use.
3 Internet banking activated accounts
Activation occurs when your bank has registered a customer to use its mobile app. Visit any Ecobank branch to register for mobile banking services.
This activation at any Ecobank app is important because without it you cannot operate the app. Only those that have registered for digital banking with the bank can have a user ID and use the app. Activation is not such a difficult process.
