Ecobank has a special platform that allows new customers to create their accounts using a mobile phone. It is a strategy and the bank wants a projected 100 million new customers through the Ecobank express account opening.
About the Ecobank express account
The traditional way of opening a bank account is visiting the bank to fill out an account opening form. The form has many sections and the tending account owner has to carefully fill them. They are to go along with some supporting documents such as passports, and identification cards.
After filling the form, it will be manually submitted among bundles of other forms submitted for account opening the bank officials will enter them into the computer and register them after getting authorization for their creation from relevant bank authorities.
Account numbers will be generated and ATMs created. Customers are often given a day to return to the bank to collect them and sometimes it may take one full week.
This was the process until other creative and digital ways of opening accounts were introduced. In a bid to enable those that are used to the old system to adopt less stressful ways to open accounts, Eco bank introduced Ecobank express account to make the account opening process a lot easier. Even from the traditional ATMs and banks, customers can create an account but it is also more comfortable to do so from their phones. Ecobank express is a free account that is authorized by Ecobank. It is meant to eliminate the bottleneck of having to visit the bank opening to open an account.
What you need to open an Ecobank account using a mobile phone.
With just any type of phone, you can open an Ecobank account. It does not have to be an android or smartphone and no internet connection is required. By using the phone to follow a simple process, you’ll be opening an Ecobank account without visiting the bank.
The phone that you must use should have a SIM card in it. The SIM card should be yours and it should be registered with your details. This is because it will be required during the account opening that you provide your phone number. Since the account is being newly created, it does not have to link because no account exists at the time of opening it.
Unlike conventional bank account opening, to open an Ecobank account online, you do not need to provide your Bank Verification Number but if you have one, you may want to input it while opening the account.
Start by dialing *326# on your phone and follow the onscreen prompts guiding you on how to create the account. The popup often asks that you input your details and personal information. So, start with your first name, and last name. This is followed by a prompt to input your date of birth.
Next, you will be required to select a means of identification from a range of options provided. Select the mode of identification easily accessible to you. This is closely followed by the gender option requiring that you select either male or female.
Confirm that you really want to create an eco-bank express account and that’s it! It will be confirmed and your phone number will automatically become your Ecobank account number. A notification will be sent to your phone number about this.
Also, a six-digit OTP (One time password) will be sent to you via SMS as your account pin. The purpose of the OTP is to enable you to reset your account pin to a pin you can easily remember. It is important that you choose a pin that can easily be remembered by you but is difficult to guess by third parties.
That’s how you get a new Ecobank account with an account number and pin to start transacting financially. It can be operated like every other account which can be used for fund transfers, payment,s and more. It is more comfortable and less stressful for new customers. Upon successful completion of the account opening, you are a full customer and can access various financial services. Opening an account with Ecobank is now simpler, less stressful, and less risky as customers deal directly with the bank.