Sterling Bank’s USSD service is Sterling *822#. Customers of Sterling Bank can use it to get basic financial services by dialing *822#.
This solution allows customers to access banking services like airtime recharge, transfers, bill payments, and more from any mobile device without the need for a data or internet connection.
It’s quick, simple, and convenient to use. This service is safe, dependable, and provides consumers with a seamless banking experience. The registration process is fully self-service.
Benefits
- It is convenient and relieves the hassle of having to go to the bank and fill out paperwork.
- The transaction is completed in less than 20 seconds.
- You can send money to any bank in Nigeria, as well as other financial institutions, by dialing *822#.
- Available 7 days a week, 24 hours a day.
- All accounts are linked automatically. When a customer has numerous accounts, all of their accounts are automatically linked.
- Self-registration is available.
- Customers can pay their regular payments and utilities simply and conveniently.
- It does not necessitate the use of mobile data or the internet.
- It is compatible with all mobile devices.
- Simple, quick, and convenient
Features
- The default transaction limit is N20,000 per transaction, with a daily limit of N100,000.
- By creating a new PIN, customers can transfer up to N100,000 in cash.
- Phone numbers associated with a customer’s Sterling Bank account are supported.
- The amount is deducted from your Sterling account.
- To use the service, you will need a stable network at your customer’s location.
- All Telcos have access to the service (Airtel, Glo, MTN, 9Mobile).
- Customers use their Sterling accounts to make purchases.
- To use the service, you will need a stable network at your customer’s location.
- Customers can buy airtime and pay their bills.
To send money using Sterling Bank Transfer Code, use the USSD code to send money from your Sterling Bank account to another bank account.
- Follow the directions by dialing *822# on the phone number associated with your Sterling Bank account.
- To complete transactions using the USSD code, you’ll need a PIN. When you register for the Sterling bank *822# service, you will be given a pin.
- To transfer money, dial *822*5*Amount*Account Number# after registration.
Sterling Bank Money Transfer via App
Alternatively, you can utilize their Android or iOS mobile application to carry out your tasks.
OnePay
OnePay is a mobile and internet banking solution that provides you with information and lifestyle services as well as a smooth banking experience on both mobile and the web. Available on the App Store for iOS and the Google Play Store for Android. Some of the activities you can perform via this channel include:
- Self-registration
- Instant account opening
- Domestic and Foreign Transfers
- Credit card requests
- Lifestyle payments
- Airtime top-up and bills payment
- Scheduled and recurring payments
- Panic password
- Biometric Login
- Hide account balance
- View, download, and print the statement
- Transaction receipts
- Personalized themes
- Smart Bank and phone number recognition
- ATM and Branch locator
- Cardless withdrawals
OneBank
From the comfort of your home, the one-customer bank provides you the app where you can make all of your payments, transfer money, buy airtime, make local and international transfers, foreign currency swap, check deposits, and so much more. Some of the activities you can perform via this channel include:
- Create a wallet
- Self-registration
- Authentication options
- Create your virtual card
- Send and receive money
- One transfer
- Foreign transfer
- Bills payment
- Purchase airtime
- Cardless withdrawal
- Recurrent payment
- ATM/Merchant locator
- Contact us
Sterling WhatsApp
WhatsApp Banking is for existing and potential individual account holders who communicate on WhatsApp and want a dependable, convenient, and secure way to conduct basic banking transactions on their mobile devices using the WhatsApp platform’s real-time messaging features.
Sterling WhatsApp Banking is a service that makes banking as simple as chatting with a friend. Only Sterling customers can use the service for now. Follow these simple steps to get started with WhatsApp banking:
1. Save the phone number +234 906 000 6449 as a contact on your device, just like any other. Remember to choose a name that is simple to remember.
2. Start a conversation by saying “Hi,” “Hey,” or something similar once the number has been saved on your phone.
3. Accept the terms and conditions by typing “I agree + your sterling bank account number” into the box provided.
4. Enter the one-time password (OTP) sent to the registered phone number associated with your BVN number.
5. Enter your card information to create your PIN.
Charges that may apply
Transfers within Sterling are free of charge.
Other financial institutions
0 – 5,000 Naira: N10 (VAT not inclusive)
N5,000.001 – N50,000.001: N25.001 (VAT not inclusive)
N50,001 N50,001 N50,001 N50,001 N50,001 N50,001 N50 (VAT not inclusive)
N10 – Balance and BVN inquiry
FAQs
Can I Deactivate Sterling Bank USSD Code?
Here is how to avoid losing money in your bank account if you or someone close to you loses a phone linked to your Sterling Bank account. To prevent the USSD code from working on your device, call *822*911#.
What Is the Security of WhatsApp Banking?
At the time of registration, you must create and confirm your 4-digit PIN. This PIN is unique to you and should be kept private.
Is it necessary for me to have data or Internet access to use Sterling WhatsApp?
Yes, data is required to access WhatsApp services; this is similar to how you communicate with friends using WhatsApp for instant messaging.
What Should I Do If I Lose My Phone?
To disable WhatsApp’s Banking feature on your account, call our customer support center.
What Happens If My Transfer Or Airtime Top-Up Is Rejected And My Account Is Debited?
Within 24 hours, an automatic reversal of the value is applied to your account. If this does not occur, please contact our customer service department at 0700 822 0000 or customercare@sterling.ng.
Is it necessary for me to have airtime to use this service?
No, you don’t need airtime to use this service unless your internet plan needs you to have airtime to connect to an instant messaging program like WhatsApp.
