How to Transfer Using Zenith Bank Mobile App

Introduction

As one of the leading financial institutions possessing a high focus on enhancing customer experience, the Zenith Bank Mobile App is one of the adopted measures to promote easy and convenient services 24/7. With the aid of this App, customers can perform transactions like paying bills, mobile top-ups, fund transfers, etc., without going to the Bank branch. For this article, we will elaborate on the use of the App for transferring funds.

How to Transfer Using Zenith Bank Mobile App

Download the App from playstore or the App store
Register your Zenith Bank Mobile App: A user can choose to register as an Internet Banking or non-Internet Banking user.

Internet Banking User

You will need your hardware token, your Internet banking PIN, and the One Time Password created by your token to register as an internet banking user.

Please enter your account number and select the Internet Banking user option.
Create a strong numeric 6 digits password that will be used to log- into the app.
Make a mobile pin with four digits and a numeric value as an alternate means for authorizing transactions.
You will be required to enter your pin as well as your token for authentication.
On the next page, you will see the login page if you have completed the process successfully. To use the service, log in with your account number and the password you created during registration.

Non-Internet Banking User

For a non-internet banking user, a mobile number must be set up for alerts on the registered account to receive an SMS soft token.

Please enter your account number and select the Internet Banking user option.
Make a mobile pin with four digits and a numeric value as an alternate means for authorizing transactions.
After you successfully register, you will be redirected to the login page the next time you launch the App.

N/B: Registration is done only once. Therefore, keep your login details safe as it will be required of you the next time you want to gain access to the Zenith Bank Mobile App.

Open the Zenith Bank Mobile
Tap on the menu button on the top left of the page
Then select ‘send money’
Enter the recipient’s account details
Enter your confirmation pin or token for authorization

Other ways of transferring money from a Zenith bank account

Zenith Bank Internet Banking

This is another user-friendly method of transferring money, but to apply for it, you will need to go to the nearest Zenith Bank branch to submit your application. Follow the steps below to apply for internet banking:

Download and print the Application Form.
Fill out the form with your information.
Fill out the form and return it to any of our locations near you.

A sealed envelope containing your login data (Customer Account Number and Password) will be provided to you by your relationship officer within 24 hours (at most 48 hours) following submission. Please go to the location where you filed the form if you wish to pick up the pouch yourself.

To gain access to the platform, you should:

Visit their website (www.zenithbank.com) and click on Internet Banking after completing your application and receiving your login details.

N/B: You must have a personal computer with connectivity to the internet and a web browser as they are the essentials for the process.

Login to the website using the login details you received upon a successful application.
Tap on the menu button on the top left of the page
Then select the fund transfer option
Enter the recipient’s account details
Enter your confirmation pin or token for authorization

**Zenith Bank USSD Code – *966#**

You do not need to visit the bank to register but the transaction limits are greater, thereby allowing you to perform a transfer limit of #20,000 per transaction, and #100,000 per day. This limit can only be extended to #3,000,000 if you have a token device. Also, you do not need the internet to perform this transaction, therefore you do not require a smart device to perform it.

To transfer money using the USSD code, dial *966*Amount*Account Number# from the phone number you registered with Zenith Bank, then follow the on-screen prompt.

Benefits Of Using Zenith Bank App

It is convenient
It is cost efficient as it saves you from paying transport fares to the nearest bank branch and also from extra charges you might incur when utilizing other means such as the USSD code.
Ensures error-free transfers by validating account details
Supports intra- bank (to other banks) and inter-bank(within the same bank) transfer of funds
Aids swift and secure transactions via the two-step verification
Grants full access to all your Zenith accounts for easy management and monitoring of transactions at a glance
Allows you to perform other relevant activities such as payment of bills (NEPA bills, subscription, etc.), request for cheque book, card-related transactions ( request for a new card, block the stolen card, etc), and several other related services.
Ability to request and view a statement of account
Access to a higher limit for transfer of funds to one million and three million with e-token
Check your account number, Bank verification number (BVN), and account balance without paying charges.

FAQs

Is it necessary for me to have a Zenith Bank account in order to utilize the App?

Yes, you will need an account to use this app. To do so, go to your mobile app store and download the Zenith Mobile App, then select “Open an Account.”

What if I forget my log-in credentials (Passcode)?

Simply click the “Forgot Passcode” option on the login page and follow the directions if you have forgotten your Login password.

What is a “Passcode”?

This is your six-digit password. During the registration procedure, you must create your Passcode. Please notice that for consecutive log-ins, the digits on the dial pad will be scrambled.

What is a “Transaction PIN?”

This is your transaction authorization PIN, which is four digits long. This PIN must be created during the registration procedure.

What is the cost of paying bills?

The maximum cost for paying invoices is N100, depending on the biller.

What is the cost of an interbank (bank-to-bank) transfer?

For transfers of less than N5,000, there is a N10 cost. – A fee of N25 applies to transfers between N5,000 and N50,000. – A N50 fee is applied to transfers in excess of N50,000.

Customers can request a token in a variety of ways.

Get a hardware token at your local branch, or download the e-token software from your smartphone’s app store.