It is possible to unblock your GTBank account if you blocked it yourself. There are many circumstances in which banks can block customers’ GTBank accounts and in such cases, you will need their help to unblock it again.
How to unblock your GTBank account in Nigeria
The GTBank code for blocking accounts was created for security purposes so that customers can easily block their accounts when they notice suspicious activities such as unauthorized transactions and purchases. Even in the case of a lost ATM card, customers can dial the code to block their accounts to forestall any suspicious activity.
1. Contact GTBank Customer care
To unblock your GTBank account simply call the customer care line and request that you want your blocked account be reactivated. They will require some information from you before processing your request. You can dial the customer care number from your phone even if it is not linked to your account number. However, keep all your bank information handy in case they request it.
To call customer care, dial 0700482666328, select the correct number for the language option, and details about your reason for calling. You may be transferred to a GTBank customer care personnel that will guide you in unblocking your account. However, you can use the self-service option and still achieve the same result.
2. Visit any GTBank nearest to you.
Your blocked GTBank account can as well be reactivated if you visit any GTBank branch near you to request it. Provide the customer service personnel with all required details and your account will be reactivated and available for use. However, the reason why your account was blocked matters a lot in getting a speedy reactivation. If the bank has blocked the account for some suspicious reason, it may remain blocked until the issues are sorted out with the bank. But if the customer had initiated the blocking of the account for fear of scams and financial fraud, the banks can reactivate it again. GTBank has over 250 branches across Nigeria and they operate within working hours allowing them to address the requests and enquiries of customers.
Although GTBank allows a wide range of banking services online through apps and USSD, you cannot unblock your account through online services. Rather contact the customer service line or visit the nearest GTBank branch to unblock your account.
What happens when an account is blocked?
When an account is blocked either by the customer or the bank, it becomes impossible to carry out any transaction like paying bills or purchasing airtime, withdrawals among others. But GTBank has made it possible for bank customers to unblock their accounts by dialing a certain code. Unblocking the account restores function.
Blocking an account disables it and makes it impossible to do any transaction through the account. The need to block an account has always been there that is why banks are making it easy for account owners to block their accounts when there is a need to do so. The reason for this was not farfetched because of the increased rate of financial fraud. Once banking data are compromised via apps or fraud, cybercriminals can get access to the account and authorize transactions without the knowledge of the real account owner.
The process of recovering an account that has been compromised is often tedious because it involves a combination of efforts by law enforcement agents to security experts. So, the best bet has always been “prevention”. That is why there is a code that can block an account in a twinkle of an eye.
However, when the threats are no longer there and customers need to put their account back to use, the options recommended above will help reactivate the account.